Q: What about sample charge? Can I get the sample for free?

RE: White samples can be free offer to check size, construction and quality.

Colored samples would have cost depends on your artwork.


Q: How many days will samples be finsihed? How about the mass production?

RE: 3-5 working days for white samples.

7-10 working days for colored samples or pre-production samples.

Mass production lead time depends on your quantity and design, mostly need 30 working days.


Q: Can we have our logo or company information on your products or packaging?

RE: All the design is customized. You could put your logo or design accordingly.


Q: What's your trading term?

RE: EXW, FOB etc. You can choose the one which is the most conveniencost effective for you


Q: What's your payment term?

RE: Negotiable . Regular Customer Deposit when place the order and balance before delivery.


Q: How do I know my products are in production?

RE:We can show you materials/ semi-products/ finished products in productionpackaging you ordered by video call


Q: What can we do if we find quality or quantity problem upon receipt of goods?

RE: Please send us photos and video evidence, we will make satisfactory solutionwithin 24 hours upon confirmation of the problems

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Mon 11/21 - Wed 11/23: 9 AM - 8 PM
Thu 11/24: closed - Happy Thanksgiving!
Fri 11/25: 8 AM - 10 PM
Sat 11/26 - Sun 11/27: 10 AM - 9 PM
(all hours are Eastern Time)

Lunes 11/21 a miercoles 11/23: 9 AM - 7 PM
Jueves 11/24: serados
Viernes 11/25: 9 AM - 10 PM
Sábado 11/26 a domingo 11/27: 10 AM - 7 PM
(hora del Este) Estamos disponibles 6 días a la semana

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