Q: What about sample charge? Can I get the sample for free?

RE: White samples can be free offer to check size, construction and quality.

Colored samples would have cost depends on your artwork.

Q: How many days will samples be finsihed? How about the mass production?

RE: 3-5 working days for white samples.

7-10 working days for colored samples or pre-production samples.

Mass production lead time depends on your quantity and design, mostly need 30 working days.

Q: Can we have our logo or company information on your products or packaging?

RE: All the design is customized. You could put your logo or design accordingly.

Q: What's your trading term?

RE: EXW, FOB etc. You can choose the one which is the most conveniencost effective for you

Q: What's your payment term?

RE: Negotiable . Regular Customer Deposit when place the order and balance before delivery.

Q: How do I know my products are in production?

RE：We can show you materials/ semi-products/ finished products in productionpackaging you ordered by video call

Q: What can we do if we find quality or quantity problem upon receipt of goods?

RE: Please send us photos and video evidence, we will make satisfactory solutionwithin 24 hours upon confirmation of the problems